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FAQs

How do I access Zonic?

Speak to the Demyst team about accessing Zonic. New clients that meet our compliance requirements can be issued access to the Zonic platform within 24 hours.

How much does Zonic cost?

Speak to the Demyst team about Zonic license options. New clients can receive their 1st workflow for free, and you can incrementally build production workflow licensing from there.

You can contact us to learn more

Can Demyst deliver workflows for me?

Yes, Zonic is available either under a self-service SaaS licence, or as a managed service whereby Demyst's expert delivery team will scope, test and deploy workflows on your behalf.

Speak to our team to learn more.

Does Zonic meet my security and compliance needs?

Demyst has been supporting the world's largest banks and insurers for over 15 years, specializing in streamlining secure and compliant access to external data across the enterprise. Zonic is built on those foundations, and is compliant with industry best practice.

Learn more in our Trust Centre.

Can Zonic process PII and other sensitive data?

Yes, secure and effective data management is in our DNA.

Visit our Trust Centre or speak to our team to learn more.

How do I access the previous Demyst Platform version?

Demyst's previous platform iteration "v1" will sunset towards the end of 2025. If you and your team haven't already begun to migrate to Zonic, please contact your Account Manager. Prior to your migration, you can access v1 by following this link.

How do I build a workflow?

Zonic's workflow canvas allows you to build, test and deploy workflows at will. You can create connectivity to sources, shape data, apply decision logic and run sample transactions - all from within the workflow canvas.

See the walkthrough video here and speak to us to learn more.

How do I know I have built a workflow correctly?

Zonic tracks and troubleshoots workflows for you. Users can access a full and transparent log of all runs, including any underlying data, metadata and decision outcomes for their test workflows and Zonic will highlight the root cause of any errors for swift rectification. The workflow canvas allows you to iterate and test as many workflows as you need prior to deploying your selected version to production. See how here.

Can you assist with building the workflows?

Yes, Zonic is available either under a self-service SaaS licence, or as a managed service whereby Demyst's expert delivery team will scope, test and deploy workflows on your behalf.

Speak to our team to learn more.

I am non-technical, will I be able to build a workflow?

Zonic is designed to take the complexity away from workflow configuration. Anyone can use the platform to design and deploy simple workflows, with more advanced functions available through SQL and Python script.

See our walkthrough video here.

How can I track my workflows?

Zonic tracks and troubleshoots workflows for you. Users can access a full and transparent log of all runs, including any underlying data, metadata and decision outcomes. If there is an error, Zonic will highlight to the user for prompt remediation. See how here.

What data sources does Zonic connect to?

At Demyst, we know first hand that the exponential growth and availability of valuable external data assets is impossible for any marketplace or catalogue to keep pace with. At Demyst, we have deployed over 1,000 external data products for our customers, and even that barely scratches the surface!

So, with Zonic we have taken a different and improved approach. You will not see a connector marketplace that inherently limits you to 'pre-integrated' data products - instead you will see a modern technical solution that allows you to speedily access and onboard the right data products, and easily deploy them as dedicated workflows to meet your specific requirements.

Speak to us to learn more.

How can I find new and alternative data sources?

Data discovery and evaluation forms an important part of designing the optimum workflow for your needs - however it no longer needs to be a costly and time-consuming exercise!

Try our free Discovery Assistant for landscaping and initial requirement gathering. Once you have a good idea as to which data source will be valuable for you, come and speak to our team about how to get started with deployment.

Do you assist with data licensing?

Most commonly clients utilize Zonic in the role of data processor (i.e. you utilize your own license and access credentials to vendor products). In addition to this, Demyst is able to act as a data licensor for you, enabling you to remove the headaches involved with direct data vendor engagement should the scenario warrant.

Speak to our team to learn more.

Does Zonic have coverage in my region?

At Demyst, we know that no two customers' needs are the same, and Zonic is built to provide the in-country specificity that you require to support your local clients and colleagues. Demyst has a global customer base, with Zonic instances deployed in region and can deliver workflows in accordance with domestic regulations and requirements.

DSAR

Follow this link to access and remove your data via a Data Subject Access Request.

CCPA

Follow this link to remove your data under the California Consumer Privacy Act.

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Frictionless data integration
Zonic connects seamlessly to any internal or external data source, enabling richer insights and more accurate decision-making.
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White-glove support
Our expert team will assist you with design, deployment, and maintenance, allowing your team to focus on what matters.
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Accelerated ROI
By reducing onboarding times, operational costs, and compliance risks, Zonic delivers a return on investment from day one.

Get your first workflow for free

We'd love to show you how Zonic works. Come to us with a single workflow you need creating, and we'll build it. No charge, no commitment, no strings attached.